Uber didn't win because they had better cars.

Uber didn't win because they had better cars.
They won because they had a better experience.
Here's what staffing agencies are missing:

The experience IS the product.

Traditional staffing experience:
→ Go to Indeed
→ Fill out an application
→ Get redirected to our website
→ Application sits in queue
→ Someone manually reaches out "within a couple days"
→ Candidate gets ghosted 40% of the time (sometimes accidentally!)
→ Emails and texts back and forth for scheduling
→ Different tools for onboarding
→ Different login for timekeeping
→ Different portal for payroll
→ 3-4 different logins for basic functions

Uber experience:
→ Open app
→ Everything is right there - No waiting!
→ Automated processes
→ Real-time updates
→ One platform for everything

Yes, you can talk to a human when needed, but it's on YOUR terms, and you're never left hanging waiting for someone to reach out.

Food for thought:
Your candidates don't care that you have "great relationships with clients" if they have to jump through 17 hoops just to apply for a job.

They don't care about your "personalized service" if they're ghosted after the interview.

The agencies that will survive and thrive are building Uber-level experiences:
→ One-tap applications
→ Instant confirmations
→ Real-time scheduling
→ Automated onboarding
→ Single-platform everything
→ Proactive communication (not reactive)

In 2025, efficiency IS personal service, and that is what your customers and candidates are looking for.

Hey there, I’m Bryan. Head of Product at StaffUpApp. If you need help building an app for your staffing agency to get started with the Per Diem model - let’s talk.